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Windows 8 laptop stuck at "Diagnosing your PC"

Tags:
  • Laptops
  • Windows 8
Last response: in Laptop Tech Support
January 7, 2014 6:45:49 PM

My new laptop today was really messed up. I would try to boot it, but then it would auto shut down. After 3 attempts to try and start it again, it said it had to repair and now has been stuck on "Diagnosing your PC". I didn't have a back up set up yet because it is new. What should I do?

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